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I ordered a 12V 30W heater cartridge. I received a 24V 40W heater cartridge. I have attempted to contact the company and have not received any responses. I am unable to use this part and am stuck until I receive the correct part.
We are Australian Distributors of the infamous E3D V6 high performance full metal Hot Ends.
12v 30w Ceramic Heater Cartridge
A powerful little beast of a heater. Get rid of fragile and poorly toleranced enamel resistors and switch to a purpose made high power ceramic heater cartridge. Get your hotend hot quickly and hit the highest of temperatures.
Comes with a metre of silicone insulated high temperature wire.
Length: 21mm
Diameter: 6mm
Calble Length: 1000mm
I ordered a 12V 30W heater cartridge. I received a 24V 40W heater cartridge. I have attempted to contact the company and have not received any responses. I am unable to use this part and am stuck until I receive the correct part.
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The products were well packed and trackable.
The products are the genuine.
I haven’t used it yet, but I bought, it to have a spare just in case. I am happy that I am still able to purchase these parts. I am pleased about the onsite information and ease of finding the products that I want. The parcel arrived well packed and promptly. I was notified all the way from purchase to delivery.
Thank you I have already purchased more products.