Machine downtime is not ideal for any business. You’ve got projects that need to get done and we understand. MakerBot has your back with hot swap. If your printer goes down, our support engineers will get you back up and running asap. Just call or email to get the process started. If the problem can be resolved with an expedited replacement part or quick setting change we’ll do that. If the printer needs to be sent back, we’ll ship out a replacement machine – even before you’ve sent yours back – so you can be back up and running in no time.
Well, I purchased the printer from you on the 31/3/2025. It is now the 2/5/2025 and I have still not received it.
The support I received for my out of warranty UP BOX printer helped me make the cost efficient purchase that solved my heat issue. They pre-bent the cable to fit my printer specification which is helpful since if i did it wrong it could fail to work properly. All up great experience working with 3dprintersuperstore and FFC Extruder cable working as expected.
Great customer service, prompt dispatch & answered any enquiry I had along the way. Happy to use them again in the future.