Machine downtime is not ideal for any business. You’ve got projects that need to get done and we understand. MakerBot has your back with hot swap. If your printer goes down, our support engineers will get you back up and running asap. Just call or email to get the process started. If the problem can be resolved with an expedited replacement part or quick setting change we’ll do that. If the printer needs to be sent back, we’ll ship out a replacement machine – even before you’ve sent yours back – so you can be back up and running in no time.
Great customer service, prompt dispatch & answered any enquiry I had along the way. Happy to use them again in the future.
Heater works well and got my Finder up n running again!
Excellent service and support from the experienced staff member , thank you .
Worked well and performed its brief. Might be other solutions, but this was pretty easy and effective - used on PETG partial blockages.
Exactly what we needed and off printing again. Nevermind the part though its all about the service! Don't go anywhere else but 3D printer superstore!